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COVaxON Training for Primary Care Practices

OntarioMD (OMD) is offering training for primary care practices to administer COVID-19 vaccinations. Training sessions demonstrate how to access and use the provincial COVaxON Vaccination Management System. The COVaxON system enables the Ministry of Health, Vaccination Locations, and staff to collect COVID-19 vaccination data.

Each session covers clinical workflow training for primary care staff who will be involved in documenting the administration of the COVID-19 vaccine in COVaxON using the new Clinical Flow modernization process. Most individuals within the practice are anticipated to need this training. 

NEW! Changes to Clinical Flow – The Ministry of Health is releasing a new version of COVaxON on June 8, 2022, and you will notice some changes to the tool. The new COVaxON Clinical Flow Modernization includes improvements that will streamline workflow for primary care practices, however the tool is still not integrated with EMRs due to limited time and resources. The Ontario Medical Association and OMD continue to advocate with the Ministry for a fully EMR-integrated vaccine management solution.

  • If you have already used, and plan to continue to use COVaxON, please see the dates below for retraining on the new workflow.
  • If you are a new COVaxON user and will offer COVID-19 vaccinations in your practice, dates for end-to-end training sessions are also listed below.

COVaxON training is provided virtually, via Microsoft Teams, and is available to all primary care practice staff offering vaccination clinics. 

Please check this page often for OMD COVaxON training sessions and supplementary training resources. 

Please note that the COVaxON Primary Care Training is not accredited for any certification or continuing education.

Upcoming Training Sessions

Date Time Subject Link
May 31, 202212:00pm - 1:00pmCOVaxON Training - New Updates and Changes Join the webinar
June 2, 202212:00pm - 1:00pmCOVaxON Training (End to End Training for primary care)  Join the webinar
June 7, 202212:00pm - 1:00pmCOVaxON Training - New Updates and ChangesJoin the webinar
June 9, 202212:00pm - 1:00pmCOVaxON Training (End to End Training for primary care) Join the webinar

 How to Join a Teams Meeting (PDF)

Register to receive links to the training sessions and updates from OMD.



Preparing Your Site for Clinic Day

OMA COVID-19 Vaccine Billing Information

FAQ OMD COVaxON Training for Primary Care

Public Health Unit Locator

Past Training Session

Thursday, April 28, 202212:00pm - 1:00pmCOVaxON Primary Care TrainingView Recording

Job Aids

Job Aids are step-by-step instructions to help COVaxON system users. The Job Aids are role-specific and may be obtained by contacting Please include the name of the Job Aid(s) you wish to receive, and copies will be emailed to you.

Job Aid Associated COVaxON User Role 
Check-In Job Aid
COVax Site Staff/Vaccinator
Vaccine Admin Job Aid 
COVax Vaccinator
Edit Dose Admin Records & Merge Duplicates
COVax Site Staff/Vaccinator
Check-Out Job Aid 
COVax Site Staff/Vaccinator
COVaxON User Profile Set Up Job Aid
COVax User 
Simplified Vaccination Flow
COVax Vaccinator
Bulk Client Upload Job Aid
Client Load Template
PHU/COVax Site Super User if permitted by PHU
PCP Vaccinators & Clinic Coordinators Job Aid
COVax PCP Vaccinator or COVax Clinic Coordinator
Creating Tasks for Inter-AO Communication
COVax PCP Vaccinator or COVax Clinic Coordinator
Out of Province and Non-Ontario Stock Immunization Records
COVax Vaccine Administrator, COVax Site Staff

COVaxON Support

COVaxON technology-related issues, including enrolling new users, password reset, troubleshooting, and recording defects and other issues, please contact:

COVaxON Technology Support

Phone 416-637-8672
Toll Free 1-888-333-0640

The new support hours will be 7:00am to 11:00pm 7 days a week.


Ministry of Health Site: COVID-19 Vaccine Relevant Information and Planning Resources

Documents Description
Prioritization ResourcesProvides guidance and outlines the ethical principles used to guide vaccine prioritization 
Health Care Provider Education DocumentsProvides COVID-19 educational information for health care providers
General Immunization Documents for Patients

Provides COVID-19 educational information for patients including:

  • COVID-19 vaccine information sheet
  • What you need to know about your COVID-19 vaccine appointment
General Immunization Documents for Immunizers and Vaccine ClinicsProvides guidance to support vaccination clinics for all approved vaccine types
Consent for COVID-19 Vaccination DocumentsProvides COVID-19 Vaccination documents for consent and pre-screening assessment tool
COVID-19 Guidance for Individuals Vaccinated outside of Ontario/Canada
Provides guidance to support vaccination for individuals who have received COVID-19 vaccination outside of Ontario or Canada
Children and Youth Consent form COVID-19 Vaccine Children/ Youth (Age 5-17) Consent Form
Information Sheet Age 5 – 11 years COVID-19 Vaccine Information Sheet: For Children
(age 5-11)
Paediatric Pfizer COVID-19 Vaccine: Frequently Asked Questions Paediatric Pfizer COVID-19 Vaccine: Frequently Asked Questions


Data Entry Forms:

For more information about OntarioMD COVaxON training, please contact:

OMD Support Team

Phone: 416-623-1248

Toll Free: 1-866-744-8668