COVaxON Training for Primary Care Practices
OntarioMD (OMD) is offering training for primary care practices to administer COVID-19 vaccinations. Training sessions demonstrate how to access and use the provincial COVaxON Vaccination Management System. The COVaxON system enables the Ministry of Health, Vaccination Locations, and staff to collect COVID-19 vaccination data.
COVaxON training is provided virtually, via Microsoft Teams, and is available to all primary care practice staff offering vaccination clinics.
Each session covers clinical workflow training for primary care staff who will be involved in checking in patients, administering the vaccine, and checking out patients. Most individuals within the practice are anticipated to need this training. Sessions also cover the role of super users who will be involved in managing vaccine inventory and reconciliation and training others in the practice.
Please check this page often for OMD COVaxON training sessions and supplementary training resources.
Upcoming Training Sessions
How to Join a Teams Meeting (PDF)
Register to receive links to the training sessions and updates from OMD.
OMA COVID-19 Vaccine Billing Information
FAQ OMD COVaxON Training for Primary Care
Public Health Unit Locator
|Thursday, January 6, 2022||12:00pm - 1:00pm||COVaxON Primary Care Training||View Recording|
Job Aids are step-by-step instructions to help COVaxON system users. The Job Aids are role-specific and may be obtained by contacting
COVaxON.Support@ontariomd.com. Please include the name of the Job Aid(s) you wish to receive, and copies will be emailed to you.
COVaxON User Role |
|Check-In Job Aid||COVax Site Staff/Vaccinator|
|Vaccine Admin Job Aid ||COVax Vaccinator|
|Edit Dose Admin Records & Merge Duplicates||COVax Site Staff/Vaccinator|
|Check-Out Job Aid ||COVax Site Staff/Vaccinator|
|COVaxON User Profile Set Up Job Aid||COVax User |
|Simplified Vaccination Flow||COVax Vaccinator|
|Bulk Client Upload Job Aid|
Client Load Template
|PHU/COVax Site Super User if permitted by PHU|
|PCP Vaccinators & Clinic Coordinators Job Aid||COVax PCP Vaccinator or COVax Clinic Coordinator|
|Creating Tasks for Inter-AO Communication||COVax PCP Vaccinator or COVax Clinic Coordinator|
COVaxON technology-related issues, including enrolling new users, password reset, troubleshooting, and recording defects and other issues, please contact:
COVaxON Technology Support
Toll Free 1-888-333-0640
The new support hours will be 7:00am to 11:00pm 7 days a week.
Ministry of Health Site:
COVID-19 Vaccine Relevant Information and Planning Resources
Data Entry Forms:
For more information about OntarioMD COVaxON training, please contact:
OMD Support Team
Toll Free: 1-866-744-8668