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COVaxON Training for Primary Care Practices

OntarioMD (OMD) is offering training for primary care practices to administer COVID-19 vaccinations. Training sessions demonstrate how to access and use the provincial COVaxON Vaccination Management System. The COVaxON system enables the Ministry of Health, Vaccination Locations, and staff to collect COVID-19 vaccination data.

COVaxON training is provided virtually, via Microsoft Teams, and is available to all primary care practice staff offering vaccination clinics. 

Each session covers clinical workflow training for primary care staff who will be involved in checking in patients, administering the vaccine, and checking out patients. Most individuals within the practice are anticipated to need this training. Sessions also cover the role of super users who will be involved in managing vaccine inventory and reconciliation and training others in the practice.

Please check this page often for OMD COVaxON training sessions and supplementary training resources. 

Upcoming Training Sessions

Date Time Subject Link
Thursday, January 13, 202212:00pm – 1:00pmCOVaxON Primary Care Workflow TrainingClick here to join the meeting
Thursday, January 20, 202212:00pm – 1:00pmCOVaxON Primary Care Workflow TrainingClick here to join the meeting
Thursday, January 27, 202212:00pm – 1:00pmCOVaxON Primary Care Workflow TrainingClick here to join the meeting

 How to Join a Teams Meeting (PDF)

Register to receive links to the training sessions and updates from OMD.



Preparing Your Site for Clinic Day

OMA COVID-19 Vaccine Billing Information

FAQ OMD COVaxON Training for Primary Care

Public Health Unit Locator

Past Training Session

Thursday, January 6, 202212:00pm - 1:00pmCOVaxON Primary Care TrainingView Recording

Job Aids

Job Aids are step-by-step instructions to help COVaxON system users. The Job Aids are role-specific and may be obtained by contacting Please include the name of the Job Aid(s) you wish to receive, and copies will be emailed to you.

Job Aid Associated COVaxON User Role 
Check-In Job Aid
COVax Site Staff/Vaccinator
Vaccine Admin Job Aid 
COVax Vaccinator
Edit Dose Admin Records & Merge Duplicates
COVax Site Staff/Vaccinator
Check-Out Job Aid 
COVax Site Staff/Vaccinator
COVaxON User Profile Set Up Job Aid
COVax User 
Simplified Vaccination Flow
COVax Vaccinator
Bulk Client Upload Job Aid
Client Load Template
PHU/COVax Site Super User if permitted by PHU
PCP Vaccinators & Clinic Coordinators Job Aid
COVax PCP Vaccinator or COVax Clinic Coordinator
Creating Tasks for Inter-AO Communication
COVax PCP Vaccinator or COVax Clinic Coordinator
Out of Province and Non-Ontario Stock Immunization Records
COVax Vaccine Administrator, COVax Site Staff

COVaxON Support

COVaxON technology-related issues, including enrolling new users, password reset, troubleshooting, and recording defects and other issues, please contact:

COVaxON Technology Support

Phone 416-637-8672
Toll Free 1-888-333-0640

The new support hours will be 7:00am to 11:00pm 7 days a week.


Ministry of Health Site: COVID-19 Vaccine Relevant Information and Planning Resources

Documents Description
Prioritization ResourcesProvides guidance and outlines the ethical principles used to guide vaccine prioritization 
Health Care Provider Education DocumentsProvides COVID-19 educational information for health care providers
General Immunization Documents for Patients

Provides COVID-19 educational information for patients including:

  • COVID-19 vaccine information sheet
  • What you need to know about your COVID-19 vaccine appointment
General Immunization Documents for Immunizers and Vaccine ClinicsProvides guidance to support vaccination clinics for all approved vaccine types
Consent for COVID-19 Vaccination DocumentsProvides COVID-19 Vaccination documents for consent and pre-screening assessment tool
COVID-19 Guidance for Individuals Vaccinated outside of Ontario/Canada
Provides guidance to support vaccination for individuals who have received COVID-19 vaccination outside of Ontario or Canada
Children and Youth Consent form COVID-19 Vaccine Children/ Youth (Age 5-17) Consent Form
Information Sheet Age 5 – 11 years COVID-19 Vaccine Information Sheet: For Children
(age 5-11)
Paediatric Pfizer COVID-19 Vaccine: Frequently Asked Questions Paediatric Pfizer COVID-19 Vaccine: Frequently Asked Questions


Data Entry Forms:

For more information about OntarioMD COVaxON training, please contact:

OMD Support Team

Phone: 416-623-1248

Toll Free: 1-866-744-8668