“HRM is useful to my practice because it delivers my patients' reports to my EMR electronically. During the COVID-19 pandemic, HRM has been especially helpful in notifying me when my patients had been tested for COVID-19 and I am prompted to go check their results through my EMR. The delivery of care is very important in these times and the notifications give me assurance that I know what's happening with my patients. If my patient indicates on the assessment form that they would like for me to be informed, I will receive their results as soon as they’re available. HRM is great for making clinicians aware of their patients’ clinical experiences.”
Dr. Sivakaran Nagaratnam, Family Physician, Toronto
"St. Joseph's Health Care appreciates our past work and relationship with OntarioMD and the HRM application. The application has certainly been beneficial to our organization in communicating and sharing information with important stakeholders throughout the region."
Dr. Gillian Kernaghan, President and CEO, St. Joseph's Health Care, London
"Having HRM has been the single most beneficial tool for our clinics. Physicians are very happy getting the reports through HRM and not having to search for it. Patients feel more secure that we are dealing with their information in a timely fashion with keeping their privacy. I most definitely will recommend HRM to all clinics."
Sam Halabi, CEO, HMI Clinics
“HRM has been a game changer as it has enhanced the important transitions that can truly effect the patient’s health journey. I can attest to that first hand as a practicing family physician. I look to OntarioMD as a partner as we bring together the various care groups that compose our Ontario Health Teams”.
Dr. Frank Martino, Interim Vice President, Medical Affairs, Research and Academics, William Osler Health System
"HRM has been an amazing tool to connect hospitals with primary care physicians and specialists in the community. Most radiology, cardiology and neurology tests in the community are now a part of HRM. This has significantly improved access to information as opposed to a snail mail coming a few weeks later. OLIS and HRM have been the closest we have to connect different information systems for integrated care and are going to be essential for our future."
Dr. A. Monavvari
"Health Report Manager saves scanning time for my staff and gives me direct access to reports that are then incorporated in the EMR."
Dr. Upender Mehan
"Thank you for the letter updating our use and relationship with the HRM system. I look forward to ongoing, seamless transfer of patient information as needed."
Vickie Kaminski, Interim President and CEO, Perth and Smiths Falls District Hospital
"The partnership the cSWO Program, and it's Delivery Partners, has developed with OntarioMD has realized great benefits for the health service providers and patients we serve. Our collaborative approach to deploying HRM in hospitals and to clinicians supports timely care for patients while allowing health care providers to offer more coordinated and collaborative care. Together with OntarioMD, we are helping the province to achieve its goal of providing an electronic health record for all Ontarians."
John Stoneman, Executive Lead, cSWO Program
"One of the best features of HRM is the speed of the delivery. As any physician will tell you, processing paperwork takes us away from direct patient care, our personal time and using this technology, we have been able to reclaim some of that time back."
Dr. Allan Lee, Chief Medical Information Officer and Hospitalist, Halton Healthcare Services
"Through HRM, we know when our patients have been to the hospital, what was done there within hours of it being done, and we receive the discharge reports so we can follow-up with patients right away and prevent future hospitalizations."
Kavita Mehta, RN, Executive Director, South East Toronto Family Health Team
"HRM has streamlined and expedited the transfer of information from affiliated hospitals. This minimizes the gaps that sometimes occur when patients enter the hospital system and allow me to deliver more complete care for my patients."
Dr. R. Wyman
"The implementation of HRM has been a huge contribution to our ability to provide high-quality primary care. I am delighted to receive hospital reports in such a rapid and accurate manner. We are informed immediately when our patients are seen in hospital and we receive their reports and diagnostic imaging reports directly into our EMR through the HRM. I am so pleased to have this safe and efficient system in place. It has cut down on the cost of scanning documents. The flow of the reports directly to the physician is much more efficient. I cannot imagine what it would be like not to have HRM. I hope it will soon be available to all health care providers and facilities as soon as possible."
Dr. J Philpott
"After 2 to 3 months of adapting, we began to quickly see improvements in efficiency, accuracy, and improved patient care. Implementation of HRM has greatly improved efficiency in my office and significantly cut down the turnaround time to get reports. Instead of 2 to 3 days from dictation to review in my hands, I now get reports from x-ray and dictated medical records reports within minutes of their transcription which greatly improves patient care. These reports are now placed directly in the patient's chart and allow my staff to work on other tasks. With a faster diagnosis, I can easily arrange for appropriate surgery or follow-up as needed."
Dr. D. Rozario
"Our patients can now look forward to having their DI and Medical reports delivered to the Primary Care providers in a very timely manner."
Daniel Mainville, Program Manager, eHealth, Central LHIN
"I've been using HRM since March 2014. It's great that I get the Greater Toronto Area hospitals' reports coming straight into my EMR. Every physician should get it!"
Dr. Ian Pun
"The Royal Victoria Regional Health Centre is very excited about sending eNotifications through HRM. This is an excellent win for our patients throughout our community."
Sisamone (Sis) Phanthasomchit, Director, Informatics & Technology Services, Royal Victoria Regional Health Centre
What clinicians are saying about eNotifications
"My practice has been receiving eNotifications (ED and inpatient notifications) from HRM and it's been a positive experience. For example, I followed up with one of my patients, a 52-year old male, shortly after he was discharged (I received an ED discharge notification through HRM) and the patient was blown away that I was able to follow-up with him so quickly."
Dr. D. Kaplan
"With the introduction of HRM and eNotifications, our FHT received real-time notification from our hospital when patients were seen in the emergency room or admitted at TEGH. This allowed all clinicians to know the next morning if the reason for the hospital visit was a minor concern dealt with by the hospital, or was more complex and warranted follow-up by the family physician to ensure that our patient was improving."
Dr. Tia Pham