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Overview

HRM® is a digital health solution that enables clinicians using an OntarioMD-certified EMR to securely receive patient reports electronically from participating hospitals and specialty clinics.

HRM electronically delivers text-based Medical Record reports, (e.g. Discharge Summary), and transcribed Diagnostic Imaging (excluding image) reports from sending facilities directly into patients' chart, within the clinician's EMR.

Community-based Independent Health Facilities (IHF) and Specialty Clinics that provide diagnostic and assessment services
such as X-Ray, Ultrasound, Nuclear Medicine, Cardiology, etc. can choose to establish a connection to HRM to send patient reports to referring clinicians’ electronic medical records. Learn more


News

Are You Moving? HRM Needs to Know Where You Are!

Just like the post office, HRM needs to know where to deliver your reports. Planning an office move? Switching to another Internet provider? Making a change to your Internet plan? Choosing a new EMR provider? These scenarios could potentially mean a change to your IT delivery location. A change in location will disrupt your HRM feed and you will stop receiving reports from hospitals and specialty clinics. HRM only delivers to locations it trusts, so if any of these scenarios apply to you don’t forget to notify OMD at support@ontariomd.com and allow for a minimum of 7 business days from the time we receive your complete request with a valid IP address to ensure you don’t experience any disruption to HRM report delivery.

HRM® Now Delivering COVID-19 Vaccination Reports to Your EMR

As of May 18, HRM is delivering COVID-19 vaccination reports from COVaxON, the province’s COVID-19 vaccination management system, to your EMR if patients have consented to provide their information and you are named as their primary care provider. The Ministry of Health and Ontario Health are working with OMD to deliver vaccination information for patients vaccinated prior May 18. OMD will update you on new developments. If you need help with what to do with the COVID-19 vaccination reports delivered to your EMR from HRM, please contact OMD at support@ontariomd.com.

Coming Soon! COVaxON Immunization Reports through HRM® to Your EMR

Primary care practices are vaccinating patients against COVID-19, but some patients are being vaccinated at hospitals, mass clinics and pharmacies. In the coming weeks, you will start receiving immunization reports from the provincial vaccine management system, COVaxON, through HRM in your EMR if the patient has identified you as their primary care provider starting on the date HRM begins sending these reports. The reports will appear in your Inbox in the same way that medical record reports from HRM do now. OMD is exploring the feasibility of sending historical reports from COVaxON. If you have any questions about these new reports or about HRM, contact us at support@ontariomd.com. Since early February, the Cortellucci Vaughan Hospital, part of Mackenzie Health, began sending reports to clinicians’ EMRs through HRM. You can look up the report types being sent on our sending facilities page.

Changes to Hospital Information Systems – Impact on HRM 

Many Ontario hospitals are upgrading their Hospital Information Systems (HIS). This may result in the suspension of the HRM feed if there are issues with the transition from the old HIS to the new one. If this happens, the hospital will contact you to let you know about this temporary disruption of report delivery from the hospital through HRM to your EMR and when report delivery is expected to resume. If you have questions about report delivery via HRM at any time, please contact support@ontariomd.com and we will investigate. 

HRM Notifications of COVID-19 Test Results in OLIS

You told us HRM was sending too many notifications about negative COVID-19 test results and we listened! OntarioMD convened the HRM User Group that includes several physicians to discuss the volume of notifications landing in your EMR inboxes to tell you that COVID-19 test results were available in OLIS. You told us that you prefer to receive notifications of positive results ONLY. We talked to Ontario Health about it and they're working on implementing the change. This is the kind of feedback on HRM we need to hear so please keep it coming to info@ontariomd.com!

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Supporting OHTs for their digital data sharing needs

OntarioMD understands that patients must be at the centre of their care. HRM offers Ontario Health Teams (OHTs) an opportunity to support patient access to, and use of, their health information. With more information available any time, from anywhere, patients are more engaged and informed to advocate for their health and manage it appropriately. We are working with clinicians and Ontario Health Teams (OHTs) to understand their data sharing needs to support patients with access to their own health information. 


HRM and eNotifications by the Numbers 

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Who can get HRM?

Community-based physicians and nurse practitioners who use an OntarioMD-certified EMR can connect to receive reports through HRM.

Please refer to the HRM Sending Facilities page to see which hospitals and specialty clinics in your area are delivering reports through HRM. The complete list of reports being sent from each facility is listed under "Report Types Lists".

When can I get HRM?

HRM is available to clinicians whose EMRs are certified by OntarioMD. If you are using an EMR that complies with the latest EMR Specification, you are ready for HRM. Please contact OntarioMD at support@ontariomd.com to schedule a meeting to sign the required Subscription and User Agreements and start the connection process.

New hospitals and specialty clinics begin delivering reports through HRM on a regular basis. Even if your sending facility is not using HRM yet, it is a good idea to get your practice ready to start receiving reports through HRM as soon as your local hospital and specialty clinics go live.

What do I have to do to get HRM?

  1. If you use an OntarioMD-certified EMR that complies with the latest specification, contact OntarioMD at support@ontariomd.com
  2. Your OntarioMD Practice Advisor will schedule a meeting with you at which time you will review the HRM Welcome Package.
  3. Review the Welcome Package for HRM with the OntarioMD Practice Advisor; you may also wish to have your EMR vendor attend the meeting.
  4. Sign the Subscription Agreement and a User Agreement for each clinician who will be using HRM.
  5. OntarioMD will then work with you and your vendor to connect to HRM.

For more information, contact OntarioMD at: support@ontariomd.com