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Conference Program

Program (8:30 a.m. — 4:30 p.m.)
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  • Reducing admin burden using technology
  • Enhancing patient care through technology innovation
  • Improving clinical workflow using digital health
  • Billing Optimization




8:30 — 8:45 a.m.

Presented by Robert Fox, CEO, OntarioMD



Keynote


8:45 — 9:30 a.m.

Presented by André Picard, Health Reporter, Columnist, The Globe and Mail



Streams



9:45 — 10:15 a.m.

In this session we will take an opportunity to notice the demands of the clinical day and help you identify areas that are increasing your decision fatigue. We will follow some practical examples of improving workflow to help you get the work of the day done within the clinical hours.

Presented by Sarah Smith, MD, The Charting Coach, Rural Family Physician



10:25 — 10:55 a.m.

At the end of the session, participants should be able to select appropriate digital health tools and tailor them to their practice needs to increase efficiency and decrease administrative burden.

Presented by Tola Overduin, MD, Plastic and Reconstructive Surgeon, O. Overduin Medicine Professional Corporation



11:05 — 11:35 a.m.

At the end of this session, participants will be equipped with practical knowledge and tools that can be applied to their practices to drive better clinical encounter experience, increase practice efficiency, and improve financial performance. During this session, an Ontario psychiatrist, will share her experience on integrating multiple digital health solutions to her practice workflow , which enhanced her practice efficiency through improved appointment scheduling, patient communication, a reduction in administrative burden, maximizing patient interaction, and uncovering missed billings.

Presented by Usha Parthasarathi, MD, Psychiatrist, Peacock Clinic

9:45 — 10:15 a.m.

At the end of this session, participants will have practical knowledge of secure messaging surrounding doctor-admin staff-patient communications. The session will take a deep dive into the available options and how/what to consider. Plus, there will be a discussion on how secure messaging can ensure increased productivity within office workflows.

Presented by Loredana Di Santo, MD, OntarioMD Physician Peer Leader and Roger Mandjlekian, OntarioMD Clinic Manager Peer Leader



10:25 — 10:55 a.m.

This session will outline the user benefits and challenges of Health Report Manager (HRM®). The talk will explore the pain points that have contributed to physicians' administrative burden and how new recommendations from the HRM Task Force can potentially lead to solutions that will address the pain points and significantly lessen the burden.

Presented by Chandi Chandrasena, MD, Chief Medical Officer, OntarioMD; Rosemarie Lall, MD, Family Physician, Platinum Medical FHO Lead, Department of Family and Community Medicine, The Scarborough Health Network



11:05 — 11:35 a.m.

At the end of this session, participants will gain valuable insights into leveraging various digital tools and incorporating them into their workflow for streamlined operations and enhanced patient experiences. This session will discuss digital tools such as online booking, eForms, patient portals, eVisit, and virtual visits.

Presented by Stephen Beckwith, Executive Director, Southeast Family Health Team and OntarioMD Clinic Manager Peer Leader




9:45 — 10:15 a.m.

In this session, attendees will receive an overall approach to assessing clinic pain points and implementing digital health and workflow solutions to create some capacity. The session will explore current digital tools, with a particular focus on AI, highlighting important questions and factors to consider before adoption.

Presented by Chandi Chandrasena, MD, Chief Medical Officer, OntarioMD



10:25 — 10:55 a.m.

At the end of this session, participants can evaluate how AI scribes help alleviate the burden of documentation, empower them to work more efficiently, and enhance patient outcomes. Attendees will learn about integration and functionality of AI scribes within clinical settings to optimize workflow. This session will include a live encounter demonstration and address considerations around privacy, security, and consent.

Presented by Kevin Samson, MD, OntarioMD Physician Peer Leader



11:05 — 11:35 a.m.

In this session, participants will take a deep dive into the real-world applications of Large Language Models (LLMs), such as OpenAI's ChatGPT, in clinical practice. Drawing on firsthand experiences, we will learn and apply the power of LLMs in enhancing diagnosis, streamlining documentation, and refining clinical decision-making while tackling the depths of ethical considerations, potential biases, and strategies for effective AI integration into your workflow.

Presented by Ian Pun, MD, Family Physician, IT Specialist, Lo Pun Medicine Professional Corp




1:40 — 2:10 p.m.

This presentation will help primary care physicians make informed decisions about integrating artificial intelligence (AI) scribe applications into their practices. It will review the fundamentals of AI, including legal, privacy, and security considerations that apply to your practices. It will also address privacy challenges and provide practical advice for responsible patient care.

Presented by Ariane Siegel, General Counsel & Chief Privacy Officer



2:20 — 2:50 p.m.

This presentation provides an update on critical legal and compliance issues for physicians. It provides practical guidance on ensuring patient privacy in primary care settings, and new 2024 physician obligations for safeguarding sensitive patient information.

Presented by Ariane Siegel, General Counsel & Chief Privacy Officer



3:00 — 4:00 p.m.

Enhance your family practice billing! Join OMA and OMD for a new webinar on improving billing processes and leveraging your EMR. Gain invaluable insights into identifying missed billing opportunities and decreasing revenue loss. We'll discuss strategies with varying levels of complexity to accommodate different comfort levels.

Presented by Ryan Banach on behalf of the OMA and Katie Peter, OMD Advisor





4:05 — 4:25 p.m.

Presented by Chandi Chandrasena, MD, Chief Medical Officer, OntarioMD