COVaxON Training for Primary Care Practices
OntarioMD is offering training for primary care practices that have been identified by their local public health unit to administer COVID19 vaccinations. Training sessions demonstrate how to access and use the provincial COVaxON Vaccination Management System. The COVaxON system enables the Ministry of Health, Vaccination Locations, and staff to collect the necessary data related to COVID-19 immunization administration.
COVaxON training is provided virtually, via Microsoft Teams, and is available to all primary care practice staff offering vaccination clinics. Session content is customized by job role.
Clinical Workflow training is for physicians, other clinicians and staff who will be involved in checking in patients, administering the vaccine, and checking out patients. Most individuals within the practice are anticipated to need this training.
End-to-End training is for those who will be super users for the practice and who will be involved in managing vaccine inventory and reconciliation. This training also includes an overview of the clinical workflow as these users may train others in the practice.
Links to future OntarioMD COVaxON training sessions and supplemental training resources will be posted on this page.
Upcoming Training Sessions
How to Join a Teams Meeting (PDF)
Register to receive webinar links and updates from OntarioMD.
OMA COVID-19 Vaccine Billing Information
|Thursday, May 13, 2021||12:00pm – 1:00pm||COVaxON Clinical Workflow Training||View Recording|
|Wednesday, May 12, 2021||12:00pm – 1:30pm||End to End Training||View Recording|
|Tuesday, May 11, 2021||12:00pm – 1:00pm||COVaxON Clinical Workflow Training||View Recording|
Links to future OntarioMD COVaxON
training sessions and supplemental training resources will be posted on this page.
Job Aids are step-by-step instructions to help COVaxON system users. The Job Aids are role-specific and may be obtained by contacting
COVaxON.Support@ontariomd.com. Please include the name of the Job Aid(s) you wish to receive, and copies will be emailed to you.
Associated Role COVaxON|
|Inventory Management Job Aid||COVax Inventory Manager|
|Inventory Reporting||COVax Inventory Manager|
|COVaxON Creating Vaccine Events ||COVax User|
|COVaxON Client Check-In ||COVaxON Site Staff|
|COVaxON Vaccine Administrator Job Aid ||COVax Vaccinator, Site Super User|
|COVaxON Edit Dose Admin Records & Merge Duplicate Clients Job Aid ||COVax Vaccinator, Site Staff|
|COVaxON Check Out Job Aid ||COVax Site Staff|
|COVaxON User Profile Set Up Job Aid||COVax User |
|Simplified Vaccination Flow||COVax Vaccine Administrator, Site Super User|
COVaxON Application Support
COVaxON application-related issues, including enrolling new users, password reset, troubleshooting, and recording defects and other issues, please contact:
COVaxON ITS Support
Toll Free 1-888-333-0640
The new support hours will be 7:00am to 8:00pm 7 days a week.
Ministry of Health Site:
COVID-19 Vaccine Relevant Information and Planning Resources
Data Entry Forms:
Report of Adverse Event Following Immunization (AEFI) Reporting Form
For more information about OntarioMD COVaxON training, please contact:
OntarioMD Support Team
Toll Free: 1-866-744-8668