Describe training offered to customers who acquire your EMR Offering. Please describe any associated costs.
3 days onsite training. No additional cost.
Will you offer other (non-EMR application) training to your customers? Please describe any associated costs.
Canadian Health Systems provides a complete menu of additional training for both doctors and office staff, including clinical skills training, practice management training and IT training. These additional programs are priced based on the training module purchased. The clinical training modules are thorough and are applied to the specific physician's practice needs and current patient flow. They can increase a physician's practice income by up to $40,000 p.a.
How many hours of physician training do you recommend?
8 hours and the physician will attain full meaningful use from then onwards.
How many hours of support staff training do you recommend?
Office Manager 12 hours, Medical assistant (varies depending on their mix of clinical v.s. Clerical activities) approximately 8 hours.
Are there additional fees for training for software upgrades (if so, please describe)?
Training on all upgrades is included in the license fee and provided on-line. All up-grades are designed 'in-line' with current functionality and usability to minimize any learning curve. Additional training can be purchased at any time at a reasonable rate.