EMR: Every Step Conference Toronto

OntarioMD's Flagship conference returns in 2017.

The EMR: Every Step Conference is an interactive day to learn about what's new in certified Electronic Medical Records (EMRs), participate in EMR vendor training, network with your peers and visit the vendor showcase. This is Canada's largest EMR conference series and is an ideal venue to get inspired on how to get more benefits from your EMR! 

This Group Learning program has been certified by the College of Family Physicians of Canada and the Ontario Chapter for up to 7.5 Mainpro+ credits.

Date: Thursday, September 28, 2017

Location: Toronto Congress Centre (North Hall H), 650 Dixon Rd, Toronto, ON M9W 1J1

Venue Parking and Entrance Map

Conference Hotel Accommodations:
Delta Hotels Toronto Airport & Conference Centre (The hotel is across from the Congress Centre). Call 1-800-668-3656 or 416-244-1711 and ask to book under group code: OntarioMD or click here to reserve.

Registration: $150.00

Register Now and Select Your Agenda (Click to register, choose your agenda for the day and complete payment. Your agenda will be emailed to you and be available on the back of your name tag at the conference).

Quick Registration (Click to register and complete payment. With this option, you will not select your agenda ahead of time and are looking to just register for the conference and complete payment).

All slides and presentation material are the intellectual property of the presenter.


7:00am - 8:00am

Registration Opens and Breakfast

8:00am - 8:30am

Dr. Bob Bell.pngDr. Robert Bell was appointed Deputy Minister of Health and Long-Term Care, effective June 2, 2014. Prior to this role, he served as President and Chief Executive Officer of University Health Network for nine years. Dr. Bell received his Doctor of Medicine from McGill University and a Master of Science from the University of Toronto. He also completed a Fellowship in Orthopaedic Oncology at Massachusetts General Hospital and Harvard University. Dr. Bell brings more than 40 years of health care experience to his current role.

8:30am - 9:00am

Hear from Patient Advocate, Ms. Judith John, a patient advisor for UHN’s Partners in Care program, Ms. John is a trained Patient Partner. She was the former VP of Public Affairs for SickKids and Mount Sinai. Ms. John works with Toronto Western Hospital, Princess Margaret Cancer Centre, University Health Network, Michael Garron (Toronto East General) Hospital and Sinai Health System, concentrating on the patient experience, partnerships and communications. She handled government and stakeholder relations for the Council of Academic Hospitals Ontario.

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Judith John, Keynote Presenter

9:15am - 9:45am

Using your EMR more efficiently and effectively can make it easier for you to enhance the services you provide and lead to improved patient outcomes. In this session, we will demonstrate and review a simple approach to preventive care screening using practical new EMR tools that can be easily shared without cost.

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Presented by Dr. Kevin Samson, IT Lead, East Wellington Family Health Team and OntarioMD Physician Peer Leader and Michelle Karker, Executive Director, East Wellington Family Health Team

The goal of this workshop is to profile work that Health Quality Ontario (HQO) is undertaking, related to opioid use and prescribing (see full abstract) and to demonstrate, through the use of an interactive case study, how other system supports can be leveraged to improve quality through the effective use of EMR systems and resources for pain management (e.g., Ontario MD’s Peer Leader and EMR Practice Enhancement Program, Centre for Effective Practice Opioid Manager and Management of Chronic Non Cancer Pain).

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Presented by Dr. David Kaplan, Provincial Clinical Lead, Health Quality Ontario and Amanda van Hal, Project Manager, Centre for Effective Practice

Understand key concepts and definitions, physician responsibilities, how to handle privacy breaches and the latest proposed amendments to the Act.

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Ariane Siegel, General Counsel and Chief Privacy Officer, OntarioMD

9:15am - 10:15am

9:45am - 10:15am

The presentation will outline the Markham FHT's Transitions Program process when following patients discharged from hospital. Key EMR features will be shared, and data searches will demonstrate ways attendees can translate this workflow to their own EMR's. Presenters will highlight the importance of eHealth solutions such as Health Report Manager (HRM) as a “digital partner” in the provision of excellent patient care.

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Presented by Lisa Ruddy, Registered Nurse, Clinical Program Manager and OntarioMD Nurse Peer Leader and Rebecca Robinson, Program Administrator

Learn about the significant progress made on PrescribeITTM, Infoway’s multi-jurisdiction e-prescribing service that will enable prescribers to electronically transmit a prescription to a patient’s pharmacy of choice while safeguarding personal health information. The session will also highlight Infoway’s contribution to Health Canada’s Joint Action Plan to Address the Opioid Crisis.

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Presented by Michael Green, President and CEO and Bobbi Reinholdt, Division Executive, e-Prescribing.

9:50am - 10:20am

10:15am - 10:45am

Putting the Brakes on Breaks Bone Health workbook reviews the elements of bone health in the 3 pillars: Falls Prevention, Osteoporosis Identification and Management and Post Fracture Care.

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Presented by Dr. Therese Hodgson, OntarioMD Physician Peer Leader and Pascal Hodgson, Data Coordinator

Attendees will understand how four newly available EMR queries contribute to more reliable data for our practice. Appreciate the relevance and meaningfulness of these expert-informed queries to your organization and your patients. Learn the difference between these queries and what you're currently using.


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Presented by Gregory Mitchell, KTE Specialist, Jesse Lamothe, QIDS Specialists, and Athina Perivolaris, Senior Project Manager, The Association of Family Health Team of Ontario (AFHTO)

To measure the impact of (eAMS) on adherence to key asthma management practices in primary care, and assess clinicians’ satisfaction with and perceptions of the system.

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Presented by Dr. Samir Gupta, Respirologist, St. Michael’s Hospital and Courtney Price, Research Assistant

In this session, attendees will learn to illustrate the importance of an advanced EMR system for Health Care Providers (HCP), as well as patient care and satisfaction.

Presented by Dr. Ivan Wong, Orthopaedic Surgeon, Dr. Ivan Wong Medicine Professional Corporation

10:30am - 12:00pm

The Exceptional Access Program (EAP) facilitates patient access to drugs not funded on the Ontario Drug Benefit (ODB) Formulary, or where no listed alternative is available. The new online service (to be called The Special Authorization Digital Information Exchange [SADIE]) will deliver two core advancements in the EAP service: 1) an online digital service for physicians to manage EAP requests; and 2) automation of the many currently manual back office processes.

The online service will create a digital channel for prescribers to access the EAP program, research drug criteria and availability, create, submit, and manage requests, receive notifications and alerts from the ministry for tasks such as responding to requests for additional information, submitting renewals, etc. The introduction of automation to many manual processes, including to the adjudication process itself, will provide real-time, automated responses for many drug requests ensuring that patients receive timely decisions on funding for drugs.

Come join representatives from the Ministry of Health & Long-Term Care to learn more about SADIE, experience what the solution will look like, and share your thoughts on EAP which can contribute to the design of the new solution

Facilitated by the Ontario Ministry of Health and Long-Term Care

11:00am - 11:30am

In this session attendees will:

  • Become familiar with how new, innovative EMR tools based on 2017 guidelines can be used to promote the safer and more efficient prescribing of opioids to patients with chronic non-cancer pain
  • Ensure that EMR charting requirements for opioid prescribing are being met
  • Review workflows to integrate opioid management tools into your practice


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    Presented by Dr. Kevin Samson, IT Lead, East Wellington Family Health Team, OntarioMD Physician Peer Leader

    The use of the capabilities of EMRs has the power to change how your practice functions.

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    Presented by Dr. Rosemarie Lall, Platinum Medical FHO

    This session will demonstrate the feasibility of extracting clinical data from Ontario rheumatologists’ Electronic Medical Records (EMR). Teach attendees to understand the importance of standardizing data entry for meaningful data extractions and identify challenges related to data extraction techniques.

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    Presented by Dr. Vandana Ahluwalia, Rheumatologist, William Osler Health System, OntarioMD Specialist Physician Peer Leader

    11:00am - 12:00pm

    As demand for physician time grows, it becomes increasingly important to identify opportunities to improve office efficiency and find time in the day. This session provides a business overview to physicians on concepts required to operate efficient practices. In doing so, physicians will be able to better manage the work they do, and ensure their focus and time is dedicated to patient care.

    Presented by The Ontario Medical Association

    11:30am - 12:00pm

    An entertaining and interactive discussion on how to improve your practice management using your EMR. Participants will learn how to use the features that may be available on their system as well as explore some of the add on products on the market today.

    Click here to view the Presentation

    Presented by Peter Hamer, Ottawa Valley Family Heath Team, OntarioMD Clinic Manager Peer Leader

    This newly developed “One-Stop Shop” custom form enables integrated diabetes care and seamless communication among the inter-disciplinary clinician group.

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    Presented by Denis Tsang, Registered Dietitian and Ivan Ho, Data Analyst, CareFirst Family Health Team

    11:30am - 12:30pm

    Hear from a CPSO Peer Assessor and family physician about which features of your EMR will play an important role during the pre-assessment, assessment day and post chart review.

    Click here to view the Presentation

    Dr. Jeffrey Habert, OntarioMD Physician Peer Leader

    12:00pm - 12:30pm

    This presentation will show EMR integration with a third-party patient engagement product, allowing for the establishment of automated rules to forward packaged validated procedure-specific surveys to patients at specific time intervals.

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    Presented by Dr. Nathan Urquhart, Orthopaedic surgeon

    With continuous upgrades and the introduction of new products and services, continuous training and re-training is an essential aspect of having a practice that uses an electronic medical record (EMR) and other types of information technology.

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    Presented by Dr. Rajesh Girdhari, and Dr. Bruce Kwok, St. Michael’s Hospital Academic Family Health Team

    Join OMA Insurance for a lively and important session that will help you understand your risk and provide you with tips you can put to use right away to manage this growing threat.

    Sponsored and Presented by HUB International and OMA Insurance

    1:30pm - 2:30pm

    Hear the latest updates on how OntarioMD is helping to enhance the clinical value of your EMR.

    Click here to view the Presentation

    Dr. Gregory Athaide, Board Chair and Sarah Hutchison, Chief Executive Officer, OntarioMD

    3:15pm - 4:00pm

    Hear from a Physician in Ontario who has learned to enhance his EMR use through using the OntarioMD EMR Progress Assessment Tool and the EMR Practice Enhancement Program

    Presented by Gina Palmese, Manager, Practice Enhancement, OntarioMD

    4:00pm - 4:30pm

    As clinicians, we experience care coordination issues daily. For example, when our complex care patients require multiple members of the care team; or when high needs patients have visited the ED several times in a month; or when a patient’s family is struggling to care for them at home. For care to be better coordinated, we know that it needs to be integrated and centered on the patient. It is simply not possible to coordinate care without the necessary integrated clinical information across the continuum to ensure effective communication amongst all members of the patient's care team.

    Technology can help us address this much-needed integration. Integrating EMRs with other provincial IT tools empowers clinicians and patients with an ever-improving range of information available no matter the care setting. In addition, tools like HRM (Health Report Manager) and e-notifications help to deliver tangible value to clinicians and patients. As a near real-time electronic message sent through HRM to primary care providers, e-notifications notifies them when patients are discharged from ED or admitted or discharged from in-patient units. Coordination is improved across the highly critical boundary between primary and secondary care.

    This session aims to introduce the audience to how HRM and e-notifications assists with care coordination; the approaches and benefits from EMR integration and technologies now available in Ontario.

    Click here to view the Presentation

    Dr. Chris Hobson, Chief Medical Officer and Chief Privacy Officer, ORION Health

    4:30pm - 5:00pm

    In this interview-style panel discussion, attendees will hear from clinicians who’ve worked with EPEP to improve their EMR data quality and practice efficiency – changes that had a significant impact on clinical outcomes and patient care.

    Click here to view the Presentation

    Presented by Dr. Alireza Oliael, Family Physician and Wendy Kwong, Office Manager, International Medical Services FHG

    4:30pm - 6:30pm

    Are you currently practicing in a Primary Care Model and would like to learn more about billing? The OMA seminar will discuss Primary Care Billing for family physicians, focusing on the FHO model. The session will cover primary care codes and give you a better understanding of topics such as premiums, Q codes and bonuses available.

    Presented by the Ontario Medical Association

    1:30pm - 4:30pm

    8:00am - 5:00pm

    The EMR Progress Assessment (EPA) is a tool for physicians who wish to assess their current EMR use and make improvements. Meet with one of our OntarioMD Practice Advisors and complete the EMR Progress Assessment (30 minute appointments).

    8:00am - 5:00pm

    Looking for advice on enhancing your EMR use? Meet one on one with an OntarioMD Physician, Clinic Manager or Nurse Peer Leader (30 and 60 minute appointments).