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TELUS Health Solutions

Certified EMR Offerings

Please note: the information provided below is for research purposes only. EMR Advisor strongly suggests you use this in conjunction with other information sources (e.g. discussions with your peers), and perform a proper RFI (Request for Information) from vendor organizations you wish to consider for your CMS/EMR selection.

This section provides information about the CMS vendor.

NOTE: The information below has been provided by the CMS vendor.


Version Number

PS Suite v.5.2 (ASP)

User Interface

PS Suite Client 5.2

Local/ASP

ASP

Provided Documentation and Media Used

Electronic documentation (online help, Adobe PDF) for PS Suite® Billing, PS Suite® Scheduling and PS Suite® EMR product offerings

Other Required Environmental and Support Components

Scanner Health Card reader

Training

Support

UPS Battery Backup (local only)

Health Card Validation Support (OBEC)

OBEC capability is fully integrated into PS Suite®

What other tools and utilities (e.g. Systems Management, Monitoring, Backup, Audit Logging etc.) are required to implement the EMR on the server?

MD Practice Software LP incorporates all the necessary tools in the purchased system.

Does your Offering support out-of-province billing? If so, please specify.

We support Ontario RMB billing for all provinces except Quebec, which does not participate. Billing software for BC, AB, SK, MB, QC, NB is available for an additional charge

What other software products do you advise physicians to implement?

Sophos Antivirus

What other software products are compatible with your EMR (e.g. Office suites, accounting, research, analysis, etc.)?

Common office suites may be used along side PS Suite® EMR (e.g. Microsoft Office, iWorks)

Specify third party interfaces your Offering supports (e.g. laboratories, pharmacies, hospitals, MOHLTC).

Gamma Dynacare, LifeLabs, CML, Cerner, Meditech, Clinical Connect, Interbit, Report Manager and several hospital ADT interfaces.

As part of EMR 4 conformance preparation, MD Physician Services Software LP has developed the OLIS interface based on the MoH OLIS interface specifications. Once validation is complete, this interface will be available to clients.

Provide a comprehensive list of the out-of-box forms of templates included in your EMR Offering (e.g., SOAP, Annual physical, ante-natal).

Within PS Suite® there are more than 100 out of the box custom forms that are available to support clinicians in managing patient clinical information, 37 that are applicable to any setting within the country and 65 that are specific to Ontario. Forms cover topics such as chronic disease management, lab and diagnostic imaging requests, antenatal, baby and growth records, Ministry of Health forms, immunization and visit records, consultation reports and a number of forms supporting administrative processes. A complete list of the out of box forms available to PS Suite® EMR clients is available from the Vendor.

Does your EMR operate in both official Ontario languages (e.g. screens, online help, reports)?

Yes

Describe your approach to supporting patients with multiple different language needs.

PS Suite® supports data entry with any language based on the Roman alphabet. Letters and handouts can be created in different languages to provide to patients.

Describe your approach to supporting physicians with multiple different language needs.

Because PS Suite® Records is a free-text based medical records system, records and templates can be entered in any Roman alphabet language. User Manual is provided in both English and French versions. Client Services can provide support in French when requested.

What is the name of the data supplier to support prescription writing and drug interactions?

First DataBank (FDB) to support prescription writing and drug interactions

What is the frequency of updates to the data provided to your clients?

FDB drug database updates are made available monthly

Describe the process for applying updates to the data (e.g. CD-ROM, remote download, etc).

Updates are provided over the Internet

Does your product support structured coding for problems? If so, provide the name(s) and version(s) supported.

ICD-9, ENCODE, ICD-10 and SNOMED for all

Does your product support structured coding for interventions? If so, provide the name(s) and version(s) supported.

ICD-9, ENCODE, ICD-10 and SNOMED for all

Does your product support structured coding for symptoms? If so, provide the name(s) and version(s) supported.

ICD-9, ENCODE, ICD-10 and SNOMED for all

Does your product support structured coding for allergies? If so, provide the name(s) and version(s) supported.

ICD-9, ENCODE, ICD-10 and SNOMED for all

Does your product support structured coding for adverse reactions? If so, provide the name(s) and version(s) supported.

ICD-9, ENCODE, ICD-10 and SNOMED for all

Does your product support structured coding for immunizations? If so, provide the name(s) and version(s) supported.

ICD-9, ENCODE, ICD-10 and SNOMED for all

Identify other coded data elements and their schemes where appropriate in the response sheets.

N/A

Describe the recommended hardware configuration required to run your solution for the following scenario: Single physician office; 2 support staff; 2 exam rooms. Include any assumptions that you are making.

Workstation environments can be mixed according to user preferences. Quantity may vary depending on clinic and staffing requirements:

Workstation/Laptop (Windows):

  • Intel Core ix series processor
  • 4GB DDR2 RAM
  • 10GB available hard disk space
  • Gigabit Ethernet
  • USB 2.0
  • Video adapter and monitor with 1280 x 800 or higher resolution

Workstation/Laptop (Mac):

  • Intel Core ix series processor
  • 4GB RAM
  • 10GB available hard disk space
  • Gigabit Ethernet
  • USB 2.0 bus
  • Video adapter and monitor with 1280 x 800 or higher resolution

Other Workstation Software (Required):

  • Sophos Antivirus
  • Adobe Reader (Version 9.3)
  • Microsoft Remote Desktop Client (latest version for Windows (v7.0) and OS X (V 2.1.1))

Recommended Peripherals (for Windows or Mac environments; per location):

  • Dymo LabelWriter (1)
  • Compact laser printers (3)
  • USB Magnetic Strip Card Reader (1)
  • Document scanner with supported software (1)

Network Hardware:

  • Router with VPN services for network connections to remote locations
  • Gigabit Ethernet Switch (switch type and number of ports dictated by clinic size)
  • Uninterruptible power supply for server and network switching

Describe the recommended hardware configuration required to run your solution for the following scenario: 8 physician FHN; 4 different geographic locations (physician offices), each with 2 physicians; 3 support staff per physician office; 4 exam rooms per physician office. Include any assumptions that you are making.

Workstation environments can be mixed according to user preferences. Quantity may vary depending on clinic and staffing requirements:

Workstation/Laptop (Windows):

  • Intel Core ix series processor
  • 4GB DDR2 RAM
  • 10GB available hard disk space
  • Gigabit Ethernet
  • USB 2.0
  • Video adapter and monitor with 1280 x 800 or higher resolution

Workstation/Laptop (Mac):

  • Intel Core ix series processor
  • 4GB RAM
  • 10GB available hard disk space
  • Gigabit Ethernet
  • USB 2.0 bus
  • Video adapter and monitor with 1280 x 800 or higher resolution

Other Workstation Software (Required):

  • Sophos Antivirus
  • Adobe Reader (Version 9.3)
  • Microsoft Remote Desktop Client (latest version for Windows (v7.0) and OS X (V 2.1.1))

Recommended Peripherals (for Windows or Mac environments; per location):

  • Dymo LabelWriter (1)
  • Compact laser printers (5)
  • USB Magnetic Strip Card Reader (1)
  • Document scanner with supported software (1)

Network Hardware:

  • Router with VPN services for network connections to remote locations
  • Gigabit Ethernet Switch (switch type and number of ports dictated by clinic size)
  • Uninterruptible power supply for server and network switching

Describe the recommended hardware configuration required to run your solution for the following scenario: 10 physician FHN all located in 1 clinic (physician office); 10 support staff; 20 exam rooms. Include any assumptions that you are making.

Workstation environments can be mixed according to user preferences. Quantity may vary depending on clinic and staffing requirements:

Workstation/Laptop (Windows):

  • Intel Core ix series processor
  • 4GB DDR2 RAM
  • 10GB available hard disk space
  • Gigabit Ethernet
  • USB 2.0
  • Video adapter and monitor with 1280 x 800 or higher resolution

Workstation/Laptop (Mac):

  • Intel Core ix series processor
  • 4GB RAM
  • 10GB available hard disk space
  • Gigabit Ethernet
  • USB 2.0 bus
  • Video adapter and monitor with 1280 x 800 or higher resolution

Other Workstation Software (Required):

  • Sophos Antivirus
  • Adobe Reader (Version 9.3)
  • Microsoft Remote Desktop Client (latest version for Windows (v7.0) and OS X (V 2.1.1))
  • Recommended Peripherals (for Windows or Mac environments; per location):
  • Dymo LabelWriter (3)
  • Compact laser printers (25)
  • USB Magnetic Strip Card Reader (3)
  • Document scanner with supported software (1)

Network Hardware:

  • Router with VPN services for network connections to remote locations
  • Gigabit Ethernet Switch (switch type and number of ports dictated by clinic size)
  • Uninterruptible power supply for server and network switching

Describe the recommended bandwidth requirements required to run your solution for the following scenarios: Configuration 1; Configuration 2; ASP Requirements. Requirements should be broken down by upload bandwidth/user and download bandwidth/user.

In general, 300 Kbps per workstation for download and 100 Kbps for upload. Actual bandwidth required, in many cases, is smaller but will be dependant on clinic usage patterns, mode of operation and network resources being accessed. In any case, a minimum high-speed business grade internet connectivity is recommended.

Do you provide remote server management capabilities? Please list functions provided.

MD Practice Software LP leverages a secure remote access appliance which provides fully monitored access to a client's system allowing for server management where required.

Describe how system data is recovered after a system (hard drive) failure. E.g. to the point of failure, last backup, or other.

System and database backups can be used for a point in time restore in event of system failure.

Do you provide tools to manage the availability of EMR systems? Describe functions.

MD Practice Software LP is currently investigating a systems management solution that would enable MD Practice Software LP to leverage the advanced management capabilities inherent in the PS Suite server, storage and networking devices.

Do you provide real-time server monitoring with alerts sent to yourselves or to clients?

MD Practice Software LP does not currently provide real-time server monitoring alerts; however, MD Practice Software LP are presently in are not presently sent to MD Practice Software LP or to clients.

Other information about EMR offerings:

The following information is provided to assist you:

  • Approved Local EMR Configurations
    Ontario's eHealth strategy includes the use of specific configurations designed to meet Electronic Medical Record (EMR) and eHealth connectivity needs in Physician offices.
  • For more information, please call / email OntarioMD at 1-866-744-8668, emr@ontariomd.com.